
Crew Leader
- On-site
- Hamburg, Hamburg, Germany
- Moxy Finkenwerder
- Feature, Moxy Hotel Hamburg Finkenwerder, Stepstone by Hotelcareer
JOIN THE STORY BECOME A CREW LEADER.
Job description
JOIN THE STORY. BECOME A CREW LEADER.
ABOUT MOXY HAMBURG FINKENWERDER
Looking onto the Airbus runway of the Altes Land, with prime views of the incredibly cheeky Beluga planes, Moxy Hamburg Finkenwerder is where aviation dreams take off. Think engines roaring, wings soaring, and a hotel crew that's just as bold as the planes across the runway. With playful design, buzzing social spaces, and a team that delivers service at cruising altitude , this is not your average layover. Here, the vibe is sky-high, and every guest interaction is powered by fun, energy, and a touch of wanderlust.
YOUR ROLE AS CREW LEADER
As Crew Leader, you are the heartbeat of the shift and a role model for the team. You keep standards high, the vibe strong, and the crew motivated , making sure every guest interaction feels anything but ordinary. You lead from the front, take ownership when it counts, and bring the personality that makes Moxy, Moxy.
WHAT YOU WILL BE DOING
• Lead and motivate the crew across early, late, and occasional night shifts
• Be the first point of contact for guests and shape a smooth, memorable guest journey from check-in to check-out
• Run daily Front Office & F&B operations yes,, we do it all ourselves, no separate kitchen or bar management
• Handle cash, service recovery, and daily operational tasks with confidence
• Support the onboarding, coaching, and daily guidance of new crew members • Maintain brand standards, safety, and service quality at all times
• Help shape duty rosters and support monthly operational closing
• Work with Opera and other hotel systems as needed
• Act as a true host , prepare food, mix drinks, and create experiences, not just follow procedures
WHAT WE OFFER
• Market-competitive salary and up to €2,000 gross per year through our incentive program
• 30 vacation days
• Marriott employee discounts (rooms & F&B worldwide)
• Paid public transportation or shared parking
• Corporate Benefits platform
• Development & internal transfer opportunities across OHG properties
• A culture where energy, ideas, and individuality are celebrated #moxystyle
ABOUT ODYSSEY HOTEL GROUP
We are Odyssey Hotel Group, one of Europe's fastest-growing hotel operators, partnering with global brands like Marriott, IHG, and Accor. Our goal is to create unforgettable stories through unique hotel concepts and empowered teams. With more than 800 colleagues across Europe, we are shaping the future of hospitality — one great experience at a time.
ABOUT MARRIOTT – EXCEPTIONAL HOSPITALITY WORLDWIDE
As part of Marriott International, we offer the strength of a global leader combined with the individuality of a bold lifestyle brand. Marriott provides world-class training, clear career paths, and an inclusive culture where you can truly thrive.
Job requirements
WHAT WE ARE LOOKING FOR
• Experience in hospitality, Front Office, or F&B , leadership experience is a plus
• A hands-on, proactive leadership style with a guest-first mindset
• Flexibility for rotating shifts, including nights, weekends, and public holidays
• Strong communication skills in German and English (additional languages welcome)
• Team spirit, reliability, and a positive attitude
• A personality that brings controlled energy, creativity, and a bit of fun into every shift ,because that's what makes Moxy, Moxy (#moxystyle)
READY TO JOIN US?
Apply today and become part of a team that values your talent, celebrates your ideas, and supports your growth.
PLEASE NOTE: You must have the legal right to work in Germany. We are unable to sponsor visas or work permits at this time.
By submitting your application, you consent to the processing and storage of your personal data in accordance with the GDPR.
- Hamburg, Hamburg, Germany
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