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Crew Leader

  • On-site
    • Hamburg, Hamburg, Germany
  • Moxy Finkenwerder
  • Feature, Moxy Hotel Hamburg Finkenwerder, Stepstone by Hotelcareer

HEY YOU! 

You love hospitality, lead by example, and bring good vibes to every shift? At Moxy Hamburg Finkenwerder, we’re looking for a Crew Leader who keeps the energy high day and sometimes night

Job description

HEY YOU! 

You love hospitality, lead by example, and bring good vibes to every shift? At Moxy Hamburg Finkenwerder, we’re looking for a Crew Leader who keeps the energy high, the standards sharp, and the team motivated , day and sometimes night

ABOUT MOXY HAMBURG FINKENWERDER 

Moxy is not your average hotel. We are bold, playful, and social — a place where guests feel at home and the crew feels empowered. Located in Hamburg-Finkenwerder, our hotel combines city spirit with the unmistakable Moxy attitude. 

YOUR ROLE – WHAT YOU’LL DO 

As a Crew Leader, you are the heartbeat of the shift and a role model for the team. 

  • Lead and motivate the crew during early, late, and occasionally night shifts 

  • Be the first point of contact for guests and ensure a smooth guest journey 

  • Coordinate daily operations at Front Office & Bar 

  • Handle check-ins, check-outs, cash handling, and service recovery 

  • Support onboarding, training, and daily guidance of new crew members 

  • Ensure brand standards, safety, and service quality at all times 

  • Take ownership during busy shifts and lead by example 

  • We don’t have a kitchen crew! We prepare the food ourselves. 

  • We don’t have a bar manager! We make the drinks ourselves.We are hosts! What else! 

  • Help shape the duty roster (work schedule) 

  • Support with the monthly closing 

     

WE OFFER 

  • A modern, fun workplace with an international team 

  • Market-competitive salary and up to €2,000 gross per year through our incentive program

  • 30 vacation days

  • Marriott employee discounts (rooms & F&B worldwide)

  • Corporate Benefits platform

  • Development & internal transfer opportunities across OHG properties

  • A team culture where your energy and ideas are celebrated #moxystyle

READY TO PLAY ON? 

Apply now and become part of the Moxy Hamburg Finkenwerder crew. 
Let’s create great guest experiences together. 

Job requirements

WHAT YOU BRING 

  • Experience in hospitality, front office, or F&B (leadership experience is a plus) 

  • A hands-on, proactive leadership style 

  • Flexibility to work rotating shifts, including nights, weekends, and holidays 

  • Strong communication skills and a guest-first mindset 

  • Team spirit, reliability, and a positive attitude 

  • Good German and English skills (additional languages are a plus) 

On-site
  • Hamburg, Hamburg, Germany
€3,117 - €3,300 per month
Moxy Finkenwerder

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